Monday, 26 January 2009

Is this available to Internationals?

It's only available to US and Canada right now. However, if you already have an online enrollment system you can add the "Enroll Now" button to the locator by adding the website link to the "Enroll Now URL" field found under the "Studios" tab in your Profile. Once you've done that, just add your schedule.

Why does my previous semester still show on the locator?

Once your classes meet the end date the status will change to complete and will be removed from the locator. You can check the status under "Class Schedule" found under "My Programs". If it hasn't met the date, you need to select the class and either change the date or change the status to complete.

Will the system know when my classes are full?

Yes, you'll add the number of "Max Req. Students" when setting up your classes and once it meets that number the class will automatically go full.

If I choose to prorate will it just protate the tuition and still charge for the materials?

Yes, even if the parent signs up on the last day it will still charge them for the materials.

How do I add students to a class that did not enroll through EZ Enroll?

Our IT team is currently working on an easier solution but for now you can enroll them through the parent side and just choose "Cash" as the method of payment.

What if I'm using Your Virtuoso?

We're still waiting on information from Your Virtuoso so instructions will be coming soon. For now please refer to "What if I already have an existing site?" question.

What if I'm using Jack Rabbit?

Go to your Profile, click on the "Contact" tab, next to "Class Schedule Scource" click on the drop down box and choose Jack Rabbit. Once you've done that it will automatically upload your schedule from Jack Rabbit into EZ Enroll. Next step is to go to "Studios" tab, type in the "Jack Rabbit Location ID" provided to you from Jack Rabbit. Parents will be able to click on your classes listed on the locator and it will take them straight to your site. In addition to that, if you'd like to have the "Enroll Now" button appear on the locator as well, that takes them to your site, you can add your URL to the "Enroll Now URL" field under the "Studios" tab in your Profile, and then click "Update".